Terms of Service

1. Who you are contracting with

RitualRhythms is a product of GRIHATEK IT SOLUTIONS PRIVATE LIMITED, a company incorporated in India with CIN U62091WR2026PTC295515, with its registered office at 303 FL-303, Block-A, T-7, Soul, North 24 Parganas, Shyamnagar, West Bengal 700135, India.

When these terms say "we", "us" or "RitualRhythms", they mean GRIHATEK IT SOLUTIONS PRIVATE LIMITED. When they say "you" or "the society", they mean the housing society, apartment owners association, or other body that signs up for the service, and the authorised office-bearers who act for it.

2. What the service is

RitualRhythms is a software platform for running a housing society. It covers festival and event planning, QR meal coupons, donation and chanda drives, expense tracking, gate and visitor passes, maintenance billing, amenity booking, notices and polls, a member directory, and reports.

Each society runs on its own subdomain with its own isolated database. Your members, finances and records do not share space with another society's.

3. Your account and your data

The society's office-bearers are responsible for who they give access to, and for keeping the member and financial records they enter accurate.

Your society's data belongs to your society. You may export it at any time. We do not sell it, and we do not use it to market to your members.

4. Fees and payment

Pricing is fully custom, set with you on a call before you sign up. There is no published price list. You are billed annually. There is no multi-year lock-in.

5. Cancellation and termination

You may cancel by giving written notice before the end of your current billing period.

We may suspend or terminate the service if fees remain unpaid after reasonable notice, or if the service is used in a way that breaks these terms or the law.

On termination, your society's data remains available for export after the end of the billing period, after which it is deleted.

6. Assignment

We may assign or transfer this agreement, in whole or in part, to a successor entity, including an entity that acquires the RitualRhythms business or a related entity, without your prior consent. We will notify you in writing of any such assignment. Your rights and obligations under this agreement continue unchanged, and the successor entity steps into our place.

This clause exists so that if the RitualRhythms business moves to a different legal entity, your agreement moves with it and you are not asked to sign anything again.

7. Acceptable use

You will not use the service to store or send anything unlawful, to harass or defraud, or to attempt to access another society's data. You will not resell the service.

8. Liability

The service is provided as is. To the extent the law allows, our total liability to you for any claim arising out of the service is limited to the fees you paid us in the twelve months before the claim. We are not liable for indirect or consequential loss, or for loss of data caused by your own actions.

9. Governing law and jurisdiction

These terms are governed by the laws of India.

10. Changes to these terms

We may update these terms. We will notify you of material changes before they take effect. Continuing to use the service after the change takes effect means you accept it.

11. Contact

Questions about these terms: support@ritualrhythms.in